What is Help Desk Software?
Introduction. A help desk is simply the name given to the function of prioritizing, classifying and handling customer queries in
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Technology
3 Ways to Make Automation Software Application Work for You
With the high level of distractions in a typical office including YouTube, meetings, noise, junk mail and more, productivity —
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How to know when it’s time to upgrade your CRM software
You might have noticed that your customer relationship management (CRM) software appears to be sluggish or is operating less effectively.
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What Tools Do You Need for HealthCare Management
One fundamental truth about the medical business administration is that the company’s financial viability and great patient outcomes are inextricably
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5 Steps to Improve Your Patient Management Software
Advancements in technology have moved service delivery to a greater height. Quality patient management is important in increasing patient experience
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10 Best Practices for Cyber Security
A more secure organisation is something we all strive for. With the larger number of cyber criminals and other threats
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3 Steps to Improve Your Usage of CRM Software
Some companies spend big bucks on CRM software thinking it will make a huge difference on their ROI. But getting
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What Data to Focus on to Increase Customer Satisfaction
In the cutthroat world of 21st-century retail, whether face-to-face or telephonic, there is little room for poor customer service. People
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6 Latest Trends in Android App Development to Beat the Competition
Which one do you prefer? iOS or Android or Windows? The brutal competition has encouraged all the three major operating
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10 Incredible New Technologies That Have Changed the World
Gone are the days when people preferred human methods over technological methods. When I was a kid, the cell phone
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